Account & billingGuide
[DEMO] Pay an invoice
Where to find your invoices, what each status means and how to pay before the due date.
Applies toAccount & billing
Invoice statuses
| Status | What it means |
|---|---|
| Unpaid | Issued and not paid yet |
| Paid | Settled; the service stays active |
| Overdue | Past its due date; the service may be suspended [timings to be confirmed] |
| Cancelled | No longer needs to be paid |
Open your invoices
In [CLIENT_AREA_LINK], go to Billing → Invoices [To be confirmed].
Pick the unpaid invoice
Check the description and amount before paying.
Choose a payment method
The available methods are listed in the client area [To be confirmed].
Confirm the payment
You will get an email when the invoice changes to Paid.
I paid and the invoice is still unpaid
Some methods take a while to confirm. If it stays the same after a while, open a support ticket with the invoice number and the receipt.